Therefore, the Bank has initiated a process to improve the
accessibility of its websites, working on their development and
maintenance in accordance with the accessibility guidelines defined by
the Web Accessibility Initiative (WAI) working group of the World Wide
Web Consortium (W3C), at level AA.
In this regard, Santander has adopted the following measures:
- Size of the text. The fonts used have relative sizes, so that the user can control their size from the browser they are using.
- Design, browsing and interactivity. All pages
on the website are designed with the same structure, to ensure a
consistent browsing experience. The colour and contrast of the elements
have been designed so that everyone can view them correctly.
- Interpretation of graphics. The website’s
non-decorative graphics include a description that makes the information
contained in these graphics easier to understand.
- Links. In general, the website’s links have a meaning so that their function is self-explanatory.
- Browsers that do not support CSS. When accessing the website via a non‑CSS‑compliant browser, the semantic marking allows the correct display of all content.
When applying these measures, Santander took into account:
- WCAG 2.0 (Web Content Accessibility Guidelines) of the W3C (World Wide Web Consortium), at its recommended level (AA).
- W3C recommendation on Cascading Style Sheets, level 2 (CSS 2.1).
- Use of Html code verifying HTML5 recommendations.
Contact
If you experience any problems when accessing or using the website or
you would like to make any suggestions in this regard, email US. Your opinion will contribute to the steady improvement of the website.